Effective Supervisory Skills Management Diploma

Description

PROGRAMME TITLE: EFFECTIVE SUPERVISORY SKILLS

PROPOSED CERTIFICATION: U.W.I. ENDORSED CERTIFICATE

NATIONAL RESEARCH & DEVELOPMENT FOUNDATION 

DURATION: 32 HRS

TIME: 5:30 pm – 7:30 pm

DAYS: Mondays & Wednesdays

Start DATE:

End Date: Tentative

Tuition: $450.00

Tutor: Ernest Ottley, BA/MSC.

BACKGROUND: This course examines concepts of effective supervision. It will allow participants to understand the Management Process of an Organization, Effective Communication, Evaluating and Coaching of Subordinates, Understanding the Functions of Leadership, Motivational Skills, Effective Team Building, Human Resource Development and the Ideal Supervisor’s Role, Qualities and Functions.

TARGET GROUP: This course is targeted at Aspiring Supervisors, Supervisors/Middle Managers.

COURSE CONTENT:

MODULE 1

The Supervisor and the Management Process
(a) Theories of Management
(b) Functions of Management
(c) The role of the Supervisor

MODULE 2

Effective communication
(a) The Communication Process
(b) Factors affecting effective communication

MODULE 3

Training, Coaching and Evaluation
(a) Training and Human Resource Functions of the Supervisor
(b) Why should performance be evaluated
(c) Evaluation as a motivational device

MODULE 4

Building an Effective Team
(a) Supervisory Concerns
(b) Why work in teams
(c) Building an Effective Team

MODULE 5

Leadership
(a) Productivity through leadership
(b) Managing Conflict
(c) Managing Change

ASSESSMENT: assignments, class discussions on work related activities, and a final quiz.